1. We usually process your order in the next 12-24 hours after you paid, it is better for you to check your email during this time to see if we have other information needed from you.

2. We can deliver to P.O Box’s & we cannot deliver without your correct full address. To ensure the telephone and address that you left is right, we’ll only deliver to the address you left in eBay system.

4. For Melbourne customers, pick up is available at our warehouse in Ringwood Vic 3134. Express next day delivery is available for extra please contact us before payment.

6. We use Courier Please , Australia Post, and Fastway couriers to deliver your items.

7. The warranty is ONE YEAR, return within 7 DAYS and ANP also supplies professional technical support.

8. Each item is well tested before shipped out. We offer 7 Days replacement Guarantee and support one-way shipping cost if confirms the faulty in 7 days. ANP will responsible for the shipping cost from Melbourne to your destination while buyer shall pay the return cost.

9. Please send it back to us in its original packing without any scratches or damages. Warranty covers for defective products only. Physical damage or misuse by the customer is not exchangeable.