Top 7 Questions You Must Ask Panel Beaters

Vehicle collisions are inevitable. However, if you have undergone such an unfortunate event and want to restore your car, make sure to get your car repaired by a skilled panel beater. Though a car mechanic is capable of repairing and fixing things, a panel beater is just more than that. When it comes to getting your vehicle back on the road after an accident, hiring the right panel beaters assures that your vehicle is restored to its pre-accident condition. Whether you are in Ringwood or the broader Melbourne area, choosing the car service in Ringwood can make a big difference in terms of the quality of panel beating repairs and your overall experience. In this blog, we will help you with the right questions you must ask the panel beater before leaving the vehicle for car service.

Are They Certified and Experienced?

Before entrusting your damaged vehicle to any panel beater, inquire about their certifications and experience. So, you can be rest assured about the quality of the service. Also, make sure they have the necessary qualifications to handle repairs effectively. Car mechanic in Ringwood, especially those with extensive experience, are more likely to provide high-quality work and meticulous attention to detail.

Do They Offer Comprehensive Services?

When searching for panel beaters in Melbourne, look for those who offer comprehensive services, including car service, car mechanics, and smash repairs. By choosing an all-in-one solution, you can save time and hassle, as it eliminates the need to coordinate with multiple providers.

What Is Their Repair Process?

Understanding the repair process is essential to ensure you’re comfortable with the approach they take. Ask about the steps they will take to assess and repair your vehicle. Reputable panel beaters will provide transparent information about their procedures, from the initial assessment to the final touch-ups.

Do They Use Quality Parts?

Using genuine and high-quality replacement parts is important for the longevity and safety of your vehicle. Ask about the types of parts the panel beaters use and whether they have partnerships with trusted suppliers.

Can They Provide References or Reviews?

Reading reviews and seeking references from past customers can offer valuable insights into the quality of service.

Is There a Warranty on Their Work?

A warranty is a testament to a panel beater’s confidence in their work. Inquire about the warranty terms for the repairs performed. Knowing that the shop stands behind its work can provide you peace of mind in case any issues arise after the repairs.

What’s Their Turnaround Time?

Being without your vehicle can be inconvenient. Ask about the estimated turnaround time for the repairs. While quality work takes time, efficient panel beaters will strive to minimise downtime.

When it’s time for a panel beating service in Melbourne, particularly in the Ringwood area, hire panel beaters from PMA Auto Works at (03) 8838 0594 today.


Sarbjit Pattnaik

It would not be enough how much I write about Peter/PMA autowork here, but I would try to give a complete honest review. Few days back I got an Audi Q7 V8 4.2l from one of the private seller, and you tell me its my error in judgement or bad luck, I got into major problems like engine shuddering and multiple fault codes from day 1. I banged different doors including Audi and got lot of heartache with unimaginable quotes and time to repair. Then out of nowhere I saw PMA autoworks popped up in nearby mechanic ads. Right from that time Peter took control of the situation and laid out a plan to approach this major issue, he was very very communicative at every step and diagnosed the issue (which was exactly as Audi found) and suggested to replace timing chains ( please note in Audi Q7 replacing timing chain is a complicated task as it sits behind the engine, so that means, engine along with other components need to come out), also he showed me few other components were faulty and recommended to replace. He provided me a genuine quote and along with provided me lot of assurance and confidence of handling this major issue. He delivered the car within two weeks along as he commited in beginning with one year manufacture warranty and lifetime warranty of workmanship. and voila two weeks gone my car is running as smooth as ever before and even after delivering the car Peter from his side followed up couple of times to understand my experience.

This in my experience should be called as text book definition of customer satisfaction which Peter and his team have showed in every point without charging mindless money. Thanks a lot Peter and team!!

Bui Manh Tuan

PMA has been the one-stop shop destination for all of my auto mechanical needs over the past two years. From installing a new sensor system to fixing an engine starter or periodic maintenance services, Peter and his team have delivered consistently excellent services at competitive prices. I appreciate Peter’s flexibility and efforts to accommodate customers’ requests. For an example, a month back, one of my cars failed to start. Needless to say, this got me very frustrated as I was about to drive to work in the morning. I called Peter and he did come to my garage after working hours to diagnose the problem. In the following morning, he came back to get it fixed by replacing the starter. I was very pleased with PMA’s agile, timely yet professional services. In addition, Peter always provides me with great consultation as to when things need to be done and what kinds of spare part/materials I should go with. This assisted me to work out a solution that suits my budget the most. In summary, I would highly recommend PMA auto for its great technical excellence and customer services and compettitive pricing.

Rachelle Flower

Peter is very honest, I did a bit of price research before I went of the head unit upgrade and his price is by far the best and the reviews on him is great. I was recommended by a friend and this company didn’t disappoint! The new touch screen console is fabulous. And soooo reasonable priced. Will be going back there to do window tinting.

Dennis Ho

Had my Audi A4 2.0L turbo engine fully rebuilt for a bargain and can feel the difference in the drive, also better fuel consumption has improved a lot as well. For a massive job it was done thoroughly but speedy. Would definitely recommend any services done through PMA. Fantastic work all round, thank you team!

Vu Tran

Been to PMA for services twice now and i am extremely happy with the services provided by Peter, as well as the PMA team.

Will definitely recommend PMA to my friends and colleagues!! Keep up the good work

Joe Wong

Peter was wonderful. He deserves a 5 stars, thank you very much by being honest by telling us that we could go back to car dealer for the sensor issue.

If you are after honest, professional and cost-effective services, PMA is highly recommended.

John Nathaniel Gureng Navarro

I always keep my cars in excellent condition with pma auto works. They also specialise with aftermarket parts. I service my mazda 6 and my Toyota 86 gti trd with them and both runs well and never had issue on it.they follow my service schemes manual on which need to inspect or replace so it’s the same service I get from but with a very less price.and the best thing is I get a drop off or a free loan car if I need to go to work.I highly recommend this to my friends and most of them do their car service here.

Jacky Caine

Feels good when you finally find that mechanic that you will always return to.
Fantastic business to deal with, good pricing & service was excellent. My car feels great and has so much more power haha
Peter and crew thank you so much

David Vu

PMA Auto Work is a best one-stop shop destination for auto mechanical in Melbourne Peter always gives me the good price – cheapest He takes care my 1991 Honda Civic EG and 2010 Holden Cruze JG very good

Ash Zakariah

Got my car fixed up after going to other claimed specialists. Peter and his team know their stuff and got it done. Keep up the good service. Highly recommended.

Tin Tran

Peter is an honest and trustworthy person. He knows his stuffs and always makes sure you leave happy. Highly recommended!

Mario Susatyo

Peter is my go to mechanic for any of my automotive stuff, highly recommended and always very positive experience..!!

AndrewandKaren Shepherd

Outstanding service and price – nothing is too difficult I would highly recommend them to you

Kunwar Virk

Best auto shop in Melbourne. I modded my wrx recently. With a valvetronic exhaust which was specifically designed and made by pma auto works. The car sounds beautiful all thanks to pma auto works and Peter. Prices are extremely cheaper than others and performance is what they deliver.

John Nathaniel Gureng

I live in Richmond, willing to drive 30mins to his shop for car service. Strongly count on these guys, they have big passion in cars. Good service, good advice and good price. Will recommend friends. Wish i can rate 10 stars

Get 15$ off your first purchase